Where Experience matters most
Vintegrity Services has a single focus – ensuring you get the most out of your solutions and products. The experience our Service professionals have will ensure that we are with you every step of the way, providing the knowledge, tools and best practices you need to maximize business results from your technology investment.
All engineers, project managers and training professionals are certified specialists in their field.
Project Management
Our certified professionals combine in-depth knowledge of contact center products and technologies with a wealth of practical implementation experience. In addition to their own knowledge, Vintegrity services professionals are backed by a centralized global knowledge sharing infrastructure, allowing you to benefit from our domain expertise and best practices across vertical markets.
Business Consulting
Our Business Consulting team offers a set of expert service packages and tailored offerings that help you meet and exceed your business targets. From the planning stages, our business consultants work with you to refine your strategy, ensure business readiness, and prioritize goals and timelines. We help you integrate and configure your solutions within the daily operations for faster results and user adoption. Using advanced analytics, our experts transform your operational data into actionable business insight that can be used to continuously improve your processes.
Education Specialist
Vintegrity Training services give the users and technical team the knowledge and hands-on skills to confidently configure, operate and support your contact center technology solutions. Our role-specific training programs deliver the practical knowledge needed to carry out daily tasks. From initial training to honing the skills of experienced users, dozens of diverse courses across your business and operational functions will help your team improve and be ready for the future. Our team of full-time training specialists is adept at tailoring content for organizations of all shapes and sizes, across multiple vertical markets.
Integration and Installation
Vintegrity installation engineers are your “Go To” team for a smooth implementation. Our certified and experienced professionals use their in-depth knowledge of contact center technologies and implementation processes to help you plan, design, install, configure and test the solutions to meet your specific operational needs. In addition, our understanding of the surrounding third-party technologies (e.g., servers, desktop, network, telephony) ensures seamless integration within your IT environment. End-to-end implementation and project management services reduce costs and lower risks, while ensuring on time, on budget and on spec solution delivery.